ChillWell FAQ
1. How does ChillWell work?
ChillWell uses Hydro-Chill Technology™ that helps turn hot air into cold, moist air..
2. What does the degree of cooling depend on?
The degree of cooling depends on three factors: the outside air temperature, the air humidity, and the device settings you choose. ChillWell helps reduce the temperature of the air through evaporative cooling. The higher the temperature and the lower the humidity, the more actively evaporation occurs, and, therefore, the stronger the cooling effect. By adjusting the settings, you can choose the cooling comfort level that is right for you.
3. How is ChillWell powered?
ChillWell is rechargeable and should be charged with the included USB cable.
4. How do I know when ChillWell is fully charged?
The charging light will begin blinking to indicate the unit is charging. When the light remains solid, ChillWell is fully charged.
5. How long will ChillWell run?
ChillWell fully charged will run for 3.5 hours depending on speed setting, room temperature levels, and room humidity levels. When plugged in ChillWell can last 8-12 hours on a single fill depending on speed setting, room temperature levels, and room humidity levels.
6. How often should I replace the cooling cartridge?
It is recommended to replace the cooling cartridge every 1-3 months, depending on usage. There is no indication system that notifies you when the cooling cartridge should be replaced.
7. What material is the cooling cartridge made of?
The cooling cartridge is made of a sponge material.
8. What are the LED night light colors?
Blue, Red, White, Teal, Purple, Yellow, Green, and Color Cycle.
9. Can the LED night light be turned off?
Yes, simply press through all the color options until the night light turns off.
10. How much water does the tank hold?
ChillWell has a 550ml water tank
11. What are the dimensions?
6.69”(L) x 5.71”(W) x 6.30”(H)
12. What is the weight?
1 lb 13.5 oz.
13. Where is my order?
You can track your order here Have more questions? Please reach out to our Customer Care Team:
